Privacy Policy

This Privacy Policy outlines how your personal data and architectural property details are collected, utilized, and safeguarded when using our online bifold and sliding door configurator or requesting an on-site structural glazing assessment.

1. Information We Collect

To prepare engineering quotes and conduct site surveys, we process personal information including:

• Full Name, telephone contact number, and email address.
• Postcode and property address for site surveying, access checks, and regional installation routing.
• Glazing preferences, opening dimensions, lintel structural requirements, and photographic aperture notes.

2. Purpose of Processing

Your details are processed strictly for the purposes of:

• Generating custom manufacture, delivery, and installation costings.
• Scheduling qualified glazing surveyors and structural engineers for on-site measurement.
• Validating Building Regulations compliance (Part L energy efficiency and Part K safety glass standards).
• Administering our 10-year insurance-backed product guarantees.

3. Data Sharing & Security

We do not sell, rent, or trade your personal details to third-party advertisers. Information is only shared with certified installation teams, FENSA/Certass certification registries, and guarantee underwriters strictly as required to fulfill your contract.

4. Data Retention & Your Rights

Inquiries that do not proceed to installation are retained for a maximum of 12 months for quote reference. Completed installations are stored for the full 10-year guarantee lifespan. Under UK GDPR, you have the right to request access to, rectify, or request the deletion of your personal records at any time.

5. Contact

For questions regarding terms, site evaluations, or custom configurations, click back below, then click the request button.

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